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Before you write, a quick filter that will save us both time. We cannot do anything about an account, a stuck withdrawal, a closed account, a self-exclusion, KYC checks, bonus disputes or anything else that touches a specific operator. None of those things happen on this site — they happen on the operator's own platform under its UKGC licence. For those, contact the operator directly. If that does not resolve it, the route is the UK Gambling Commission and, for unresolved disputes, an approved ADR provider listed on the UKGC site.
What we are happy to hear about: factual corrections, out-of-date information on the homepage, complaints about our editorial line, takedown or right-of-reply requests from a listed operator, and reader feedback in general.
editor@theukplayexchange.com — replies usually within two working days, slower at weekends.
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